His Glassworks, Inc. FAQs and Support
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Overview
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Recent
General Questions
(9)
»
What payment methods do you accept?
Can I recycle my water for diamond grinding?
What shipping methods do you offer?
Electroplated Diamond Disks
(14)
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How do I clean the back of my diamond disk off?
What grit sizes do I need for my work? Do I need them all!?
My diamond disk seems worn out, what can I do?
Diamond Smoothing Pads
(7)
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Can I use an old smoothing pad for anything?
Do I need to use cerium with the Smoothing Pads?
My magnet is coming off the back of my disk, what do I do?
Small Diameter Diamond Disks
(4)
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What's the difference between the diamond kits and smoothing kits?
How do the Cerium impregnated disks work?
What is 3M's Roloc system?
Polishing
(10)
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My 513EX cerium isn't staying in suspension, is it defective?
How do the cerium handpads work?
My polishing pad isn't polishing the glass, what's wrong?
Adhesive (General)
(6)
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My A-1100 is getting cloudy. Can I still use it?
What's the difference between HXTAL and XTR?
What is A-1100?
Adhesives (HXTAL)
(9)
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My HXTAL Part A is turning cloudy, what's going on?
My glue joint is all messed up, how do I get HXTAL apart?
Can I measure HXTAL out by volume instead of by weight?
Adhesives (XTR)
(6)
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Can I measure out XTR by volume instead of by weight?
What can I use to mix my XTR in?
Can I use XTR for filling cracks?
Adhesives (DP-105)
(5)
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Is there anything special I need to do to metal when bonding with 3M's DP-105?
How do I use the 3M DP-105 Adhesive?
Do I have to use the applicator gun with the DP-105 epoxy?
Belts
(7)
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What's the difference between ElectroPLATED belts and ElectroSTATIC belts?
How do the Cerium impregnated belts work?
Why should I use diamond belts over the cheaper Silicon Carbide belts?
Saw Blades
(4)
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How do I use a dressing stick?
Which saw blade do you recommend?
My saw blade isn't cutting, is it defective?
Wheels
(6)
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Do you carry any Cork wheels anymore?
How do I polish from the Fantasy shaped engraving wheels?
What are the differences between your various Radiused wheels?
Diamond Points
(5)
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What's the difference between the EverRun bands and EverRun finishing bands?
How do I remove small blemishes from the surface of my glass?
What's the best point to sign my work with?
Etching and Coating Products
(12)
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Can I mix the Flex-Tec by volume and not by weight?
Can I put more than one coat of Flex-Tec on a piece?
Can I get Flex-Tec that has a longer working time than 15 minutes?
Machinery
(8)
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I don't have plumbing in my shop, how do I get water to my grinder?
What's that cool blue flexible water line stuff called?
The gloves for my sandblaster are too big for my hands, what do I do?
Core Drills
(10)
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How do I use a Triple Ripple Drill in my 1/8 inch collet Foredom?
Can I use sintered drills without a Drill Head Assembly?
I need to make some small holes in jewelry pieces, what do I use?
Shipping
(3)
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How do I deal with freight damages?
My package came damaged, what do I do?
What shipping options do you offer?
Electrostatic Diamond material
(4)
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What's the difference between ElectroPlated and ElectroStatic diamond disks?
What grits correspond to the colors on the electrostatic diamond?
Can I get the 675L Electrostatic diamond disks larger than 12 inch diameter?
